A new report from the U.S. Department of Health and Human Services was released last month announcing that there will be 25% more health plans participating in the federal and state based insurance marketplaces. That’s 77 more health insurance options for consumers across different markets. There were over 250 health plans last year, with some […]
Let’s face it. Health insurers have been notoriously bad at creating a positive customer experience. (As a side note, we had a great conversation about this during last night’s #hcpt tweet chat on healthcare price transparency.) But as the industry shifts from one that’s primarily B2B to one that’s increasingly B2C, insurers are putting more […]
Munck Wilson Mandala Partner Greg Howison shared his perspective on some of the legal ramifications around AI, IP, connected devices and the data they generate, in response to emailed questions.
At a recent conference about patient engagement, I found myself reflecting on the large share of voice that patients with severe, chronic and/or comorbid conditions receive and the very small share of voice attributed to the other 90% who seek only episodic care. I empathize with those who suffer from chronic conditions and wholeheartedly support […]
At Maxwell Health, innovation in healthcare means 360 degrees of service wrapped up in a beautiful user experience. The new company is helping employers and employees make health insurance decisions from the first step of buying the best policy through picking providers to becoming healthier. The company sells insurance and then sticks with the customer […]
Psilos seems to have the investment philosophy that it is better to be smart than hip. You won’t find any mobile apps or corporate wellness programs in the company’s portfolio. They have made lots of money on new approaches to providing health insurance–long before Obamacare started making everyone mad. The company’s annual outlook shares four […]